The annual programme

One team, one schedule, one invoice

The whole house, looked after all year on a schedule you approve — whether you are on the island or not. Housekeeping, pool, gardens and the technical side of the property, with a photographic report after every visit.

Hestia runs three annual programmes for villas in Mallorca. Essential is for owners who are away: weekly housekeeping, pool, garden and technical care of an empty house, from €2,250 per month. Residential is for owners who live in the villa, from €5,700 per month: from 20 hours of housekeeping a week (daily, Monday to Friday), gardens two days a week, pool three days a week and weekly technical supervision. Bespoke is written from scratch for estates and several properties. All three include 24/7 emergency response, a photographic report after every visit and one monthly invoice, and Hestia takes on a limited number of houses each season.

Terrace and infinity pool of a villa in Mallorca at dusk

The programmes

Three programmes, by how the house is used

Every figure is adjusted to the property after the audit. A programme is priced below the same services taken one by one.

For owners who are away

Essential

A house that stands empty needs eyes on it every week, and a team in it before you land.

Housekeeping
From 6 hours weekly
Gardens & grounds
4 hours weekly
Pool & spa
2 visits weekly
Technical inspection
2 hours weekly
Photographic report
Every week
Travel & materials
Included

From €2,250 per month

For owners who live in the villa

Residential

A house that is lived in needs a team in it almost every day, and one number instead of eight.

Housekeeping
From 20 hours weekly
Gardens & grounds
2 days weekly
Pool & spa
3 days weekly
Technical supervision
Weekly
Photographic report
Every week
Travel & materials
Included

From €5,700 per month

For estates and several properties

Bespoke

Written from scratch around the house, its staff and the way you use it.

Schedule
Written around the house
Staff
Coordinated with yours
Reporting
To your preferred rhythm
Emergencies
24/7, 365 days
Invoicing
One invoice a month
Notice
One month, either side

Priced per property

Works and renovations are supervised and photographed as an additional service · the 2026 rate card

Empty, or lived in

The calendar is written for the house you actually have

The same team and the same reporting. What changes is the rhythm.

When the house is empty

  • Absence visits on a schedule you approve
  • Keys held, contractors and deliveries supervised
  • Storm, flood and power-cut checks
  • The house opened, aired and prepared before you land
  • A photographic report after every visit, wherever you are

When you live here

  • The same named people in the house every week
  • Daily housekeeping, with nobody to brief each morning
  • Eight trades replaced by one number and one monthly invoice
  • Repairs quoted, supervised and photographed for you
  • Nobody to wait in for, and nothing to chase
Villa with sea-facing terraces in Mallorca

A limited number of houses each season, so every house keeps the same team.

Single services or the programme

What the programme adds

Single serviceProgramme
A named team, the same people each visit·Included
A schedule you approve, twelve months ahead·Included
Photographic report after every visitIncludedIncluded
24/7 emergency response, no call-out charge·Included
Priority in July and August·Included
Travel and materials included·Included
One contact and one monthly invoice·Included
The annual maintenance file for the house·Included

The maintenance year

The same house, every month of the year

Each property has its own calendar. This is how a typical coastal villa runs.

January — February

Winter watch

Storm and power-cut visits, damp readings, roofs and shutters inspected.
March — April

Reopening

Pool reopened, irrigation restarted, cooling and heat pumps serviced.
May — June

Before you arrive

Full technical walk-through, lighting, gates and hot water tested.
July — August

In season

Weekly pool and irrigation checks, and someone on call while you are here.
September

Storm preparation

Gutters, downpipes and drains cleared before the first heavy rain.
October

Autumn service

Heating tested, softeners descaled, outdoor furniture stored.
November

Closing

Pool winterised, water isolated where needed, the house closed down.
December

The annual file

A year of reports, and the plan for next season's works.

What you are left with

The document no owner has, and every buyer asks for

A year of reports becomes the maintenance history of the house: what was serviced, what was repaired, what was replaced and when. It settles a valuation, shortens a sale, and is the one thing nobody can reconstruct afterwards.

Hestia · Visit report

Villa in Son Vida

Tuesday 14 March · Housekeeping & Pool

Pool — visit report photograph
Pool
Terraces — visit report photograph
Terraces
North bedroom — visit report photograph
North bedroom
Garden — visit report photograph
Garden
Completed
Water balanced · pH 7.4 · filters cleaned
Completed
Terrace washed · furniture covered
Completed
AC filters cleaned ×6 · softener refilled
Flagged
Damp mark, north bedroom ceiling · 18% moisture
Action
Roof tile quote attached — awaiting your approval
Sample · illustrative

Questions

The annual programme

What is included in the annual programme?

Weekly housekeeping, pool and garden care, a weekly technical inspection of the whole property, a photographic report after every visit, 24/7 emergency response, and travel and materials — all on one monthly invoice.

How is the programme priced?

Per property, after the audit, as a single monthly figure. The 2026 rate card gives a guide figure for a mid-size villa.

Can we start with one service and add the rest later?

Yes. Many owners begin with the pool or the technical inspection and move onto the full programme after a season.

We live in Mallorca all year — is the programme for us?

Yes. The Residential programme is written for houses that are lived in: from 20 hours of housekeeping a week, gardens two days a week, pool three days a week and weekly technical supervision, from €5,700 a month — one team, one number and one monthly invoice instead of eight trades to coordinate.

Is a programme cheaper than booking the same services singly?

Yes. A programme is priced below the sum of the same hours and visits booked one by one, and travel and materials are included rather than itemised.

Do you take single visits, without a programme?

Yes. A repair, a seasonal service or a second opinion before a purchase can all be booked as a one-off visit, with the same team and the same photographic report.

How many houses does Hestia take on?

A limited number each season, so that every house keeps the same named team and the same schedule.

What happens in an emergency?

Clients on a programme have a 24/7 number, 365 days a year, with no call-out charge. We attend, stop the damage, photograph everything and send a plan before any repair begins.

The first step

Tell us about the house

Take the whole house on a programme, or ask for a single visit — both are welcome. We reply within one working day.

Request a service

We reply within one working day.